Atlanta-based food warehouse seeking IT Support Specialist to join the company.
Location: East Point, GA
Responsibilities
- Play a role as the first point of contact for enterprise internal users seeking IT technical assistance on site or over the phone or email
- Perform remote troubleshooting through diagnostic techniques and applicable questions related to IT issues
- Maintain IT equipment inventory, IT assets and manage the e-waste process.
- Capacity to provide timely response to requests for information, service and assistance
- Troubleshoot basic to intermediate desktop, laptop, printer and desktop phone problem
- Support technical and visual needs to staff from site to offsite using the web conferencing software and remote application
- Help with installation of software, hardware and peripherals devices’ upgrade and update
- Configuring new desktops and laptops, phone and other IT equipment to new users
· Other duty assigned by IT supervisor.
. Requirements:
- Bachelor's degree in CS/IT or other related fields with at least 1 year of IT experience
- Understanding of business importance of providing exemplary client user service
- Working knowledge and proficiency Windows 7/10 and iOS
- Hand-on experience of install large-scale Wireless Network and optimize the performance.
- Hand-on experience of deploy security camera system.
- Hand-on experience of wiring Cat5e/6 and termination of network cables.
- TCP/IP experience is preferred
- Understanding AD/DNS/DHCP/Firewall/Routers/Switches.
- Hand experience with troubleshooting PC Hardware and peripherals including variety printers and label printers.
- Excellent verbal and written communication skills
- Self-motivated, ability to prioritize tasks effectively and meet timely goals
· Strong work ethic and professional demeanor.
- CompTIA A+, CompTIA Network certification would be advantageous
- HTML, JavaScript, CSS, SQL experience preferred.
- Bilingual in Mandarin and English is a plus
· The ability to occasionally lift 50 LBs equipment
· Available to work on an "on call" capacity
· 10% travel.
Compensation base range is $18.50 - $21.50 per hour.
Please send resume to ufsit@ufsfood.com
请将英文或中文简历发送至 ufsit@ufsfood.com